Returns & Exchanges

At WowzaBox, we want you to be completely thrilled with your purchase, which is why we offer a hassle-free 30-day return policy for all unused items in their original packaging. Whether it is a change of heart or a defective product, our dedicated team is here to ensure your satisfaction every step of the way.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return and receive an instant authorization.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.